Admin Table of Contents
How do I find my match com username?
No matter where you are on the site or app (your profile, the Matches page, your messages, etc.), you can look in the top-right corner and see a little graphic that looks like a cog. Click or tap on it, and you’ll be taken to your Account Settings.
How do I reopen my match com account?
Click ‘Suspend my account’ under ‘Help’ to the left of the page. Then click ‘Suspend my account’ to confirm. We’ll send you an email to confirm. You can reactivate your account any time by clicking on the link in this email, or just logging into Match.
Why can’t I log into my match com account?
You’ll get this message when either your email address or password doesn’t match our records. Enter your email address and we’ll send you an link to reset your password. If you still can’t log in, check your email inbox and spam folder for a message saying your profile has been closed.
Does Match delete inactive accounts?
Because Match gives no indication that it will ever delete a profile due to inactivity, if you want to keep your account private, do not rely on Match to delete your account.
Do you use your real name on match com?
Should I use my real name on match com? Again, Match.com has stopped letting people choose any username they want — for safety reasons — so it should be either your first name or a nickname. Do not include your last name.
How do I find a match without signing up?
If another person’s login is not available to you, you can still search through match.com without a login. The only limitation is that you will see only one photo and you’ll be cut off after viewing a few profiles. If you get cut off, clear the cache in your browser and the site should let you view more profiles.
How do I permanently delete my match?
Hover over this avatar, located on the top right of any Match.com page. Then, click “My Account Settings”. Scroll down to the bottom of the page, and you’ll see a link that reads “To suspend or delete your account, click here.” At this point, you’ll need to choose whether to suspend or delete your account.
How do I get my money back from match com?
Request a Match Refund By Calling Customer Service Reach out to Match’s customer service by dialing 800-326-5161. Inform them that you have canceled your subscription and want to request a refund. Since Match has over 9.9 million paid users, don’t be surprised if you are stuck on hold for a long time.
Why is my match account locked?
When you sign up to use Match.com, you agree to follow the terms of use stated by Match.com. If you break the terms of use of Match.com, you will receive a block on your account. If Match.com has made a mistake or you have an explanation for your actions, they may take the block off of the account.
How do I reset my match com password?
Log into your email client and open the email from Match titled “Reset Your Password”. Click the Reset Password button. This will take you to a screen where you can reset your password. Click in the box labelled “Enter New Password” and type in a new password that you’d like to use.
Why does a profile disappear on Match?
When an account is suspended or deleted, the member’s screen name disappears from all lists, and all of their personal information and their activity (sent and received messages, views, Likes, etc.) are deleted automatically. When the monitoring team deletes a profile, a message is displayed to inform you.
How do you Unsuspend your Match account?
Reactivate Match.com Account Online
- Go to www.match.com.
- In the top right corner, select ‘Sign In. ‘
- Sign in to your account with your email address and password.
- If you’ve opted out of auto-renewal but your subscription term hasn’t expired yet, you will see a “Reactivate” button on your profile.
What happens if you forget your match com password?
It is particularly frustrating when you forget the password to your Match.com. You are locked out of your account and might miss the chance to meet that special someone. Worse still, someone might have accessed your account and changed the password. You will have to change your password again to recover your account.
How can I Fix my Match.com account?
One other way to contact Match.com customer care is through their online help desk. You account access issue should be fixed in 7 hours. The link to the help desk can be acquired from GetHuman. We partner with a US-based company with live tech support experts available 24/7.
When did Match.com last update its privacy statement?
Match.com’s current privacy statement, which was last updated in 2016, says that the company can “retain certain information associated with your account” even after you close it.
Are there any ghost profiles on match com?
But that doesn’t change the fact that many former Match.com users feel blindsided by this, not to mention misled by Match. It’s not clear how many people saw their years-dormant Match.com profiles reactivated recently, but it’s not hard to find complaints about the ghost profiles online.