How do I transfer my Presto card to another account?

How do I transfer my Presto card to another account?

If you purchase a new card in person from a Customer Service Outlet, you can transfer your balance online or by phone at 1-877-378-6123. Please do not register your new card or add a period pass, or set up Autoload/Autorenew as this is done automatically for you as part of the card replacement process.

How do I replace my lost MetroCard?

Call 511 and we will deactivate your MetroCard and send you a new one with the remaining fare value at the time of deactivation. Allow two/three weeks to receive your replacement card. You can also file a claim online.

What do you do if you lose your hop card?

If you have a registered Hop card and it’s ever lost or stolen, let us know immediately by logging in to your account and choosing “Report Lost or Stolen” on the Hop website or in the Hop app, or give us a call at 1-844-MYHOPCARD (694-6722). Our phones are available 7:30 am. -5:30 pm, daily..

How do I get money off my AT HOP card?

How to request a refund online

1. Log in to your MyAT account.
2. Click on “My AT HOP cards” and select the relevant card.
3. Click on “View all transactions & request refunds” button.
4. Click “Request refund” for the relevant transaction.
5. Select the reason you would like to request a refund.
6. Enter the appropriate trip details.

How do I find my lost PRESTO card?

By logging into your PRESTO Account and using our Chat feature. By Calling us at 1-877-378-6123.

Can I have two PRESTO cards on the same account?

Yes, if you have a My PRESTO Account, you can REGISTER up to nine other PRESTO cards to your account (as long as they are not already registered to another My PRESTO Account). By adding additional cards to your account, you can: Load value to other cards that could have different registration information.

How do I transfer my MetroCard balance to another card?

All you need to do is go up to a Metrocard vending machine, insert your card after selecting either “Add Value” or “Add Time,” and the machine will automatically recognize that your card is expired. It will transfer the balance to a new card, and you can then complete your transaction.

What happens if I lose my metro card?

If your card is lost or stolen, simply call 511 or 718 330-1234 and follow the prompts until you get to the Balance Protection Program. Then, supply us with the number of the credit, debit, or ATM card you used to purchase your MetroCard. The $1 new MetroCard fee will not be refunded to you..

Can someone else use my hop card?

Registered AT HOP cards: You must not allow your Registered AT HOP card to be used by another person. If your Registered AT HOP card is found in the possession of a person other than yourself, we (and the Retail Agents and Public Transport Operators) reserve the right to retain that AT HOP card..

Can you use a Cancelled hop card?

If you have a cancelled AT HOP card because it has been lost, stolen or damaged then you can transfer the balance of your AT HOP card to another card.

ARE AT HOP cards transferable?

If you have a lost, stolen or damaged registered AT HOP card you can transfer the balance of that AT HOP card to another card registered to the same account. You can only request a balance transfer from a cancelled card to an active card registered to the same account.

Do hop cards expire?

Your AT HOP card will expire, and the HOP money will be forfeit if the card has not been used for a continuous period of six years.

What can I do if I lost my bank card?

Dealing with a lost bank card can cause frustrations since you can’t just use an ATM to take out money. However, you can still visit a local branch and get the money through a teller in person as long as you have identification. You can also write checks and use online money transfers.

What to do if your EBT card is lost or stolen?

If your EBT card is Lost or Stolen. Call customer service right away at (877) 328-9677. Wait through two card number prompts without entering your EBT card number and you will hear a prompt to report your card as lost or stolen.

What to do if your Presto card is lost or stolen?

Report your card lost or stolen and transfer the balance now. When your PRESTO card is lost, stolen or damaged cancel your card right away to protect your balance and transit passes. You can cancel any PRESTO card that’s been added to your PRESTO account and have the balance, passes, fare type and settings transferred to a replacement card.

What to do if your ATM card is lost or stolen?

You should receive a separate mailing a few days later with your temporary ATM PIN. You can then take the ATM card and the PIN to a local branch and select the personal identification number of your choice. Your bank might require you to complete a special form verifying that your ATM card has been lost or stolen.